Bay Street Video FAQ
Where exactly is Bay Street Video and how can I contact you?
Come see us in Toronto at 1172 Bay Street (1/2 block south of Bloor Street) - Click here to map our location
Our telephone number is 416.964.9088
We are a 1 minute walk from Bay Subway Station (in Yorkville) or a 5 minute walk from Yonge & Bloor Subway Station.
Parking is available right in front of the store weekdays after 7pm and all day on weekends. More parking is available on side streets and paid lots.
What are Bay Street Video's store hours?
We are open 7 days a week including holidays from 10am until MIDNIGHT. Exceptions are: December 24th and 31st until 7pm. Closed December 25th.
Does Bay Street Video really have Toronto's largest DVD and Blu-ray collection?
No gimmicks here. You will be impressed. Very, very impressed (if not overwhelmed).
Are all of Bay Street Video's titles listed on the website?
No. If you are having difficulty finding a particular title, get in touch with us.
How can I purchase or rent titles from Bay Street Video?
While all of our sales are done in person, it is possible to make a special order from us over the phone. If you are interested in our rental business, you will need to come to the store to set-up a membership with a valid credit card or to leave a one-time cash deposit if a credit card is not available.
Does Bay Street Video accept reservations?
To reserve upcoming releases for purchase, we encourage you to leave your name and number with a staff member to ensure that one is put aside for you once released. You may also special order any title that we don't have in stock. For any title currently in-store for either rental or sale, you may call at any time the day you plan to pick it up and we will hold it for you until close that same day.
If a title is listed for rent and/or sale on the site, does that mean it is in stock right now?
Search results do not indicate if a particular title is currently in stock.
Why are the purchase prices for DVDs and Blu-rays not listed on the site?
We do not list our DVD retail prices online in order to avoid other retailers from trying to price match us.
How accurate is the information on the site?
The information contained on this site should be considered as a basic reference only. Errororors, omissions, and other goof-ups can and do happen. You may also be seeking information that is not contained in our database. For the most up-to-date and accurate information, please contact our knowledgeable staff.
Where can I find out specifics about the titles listed?
If you desire details such as storyline, directors, actors, etc. We recommend visiting The Internet Movie Database (IMDb). They compile information like we never could!